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Copying open / locked files, such as Outlook or SQL databases

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  • On Windows, the software can copy locked files by using the Volume Shadow Copy Service that is integrated into Windows. This feature is automatically used when needed. It can be configured on the tab sheet “File Access”.

  • On Macintosh or Linux, open files can always be copied unless “Database-safe mode” is chosen on the File Access tab sheet.

The post Copying open / locked files, such as Outlook or SQL databases appeared first on Syncovery.


What are the recommended settings for FTP with SSL?

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In most cases, you just need to choose “Explicit TSL” on the Security tab sheet of the Internet/FTP dialog.

If there are connection problems, first try changing the SSL version to: SSL v3 (also on the Security tab sheet).

Finally, some servers require the “Auth Cmd” setting to be set to TLS rather than Auto.

The post What are the recommended settings for FTP with SSL? appeared first on Syncovery.

How to do Outlook Synchronization or Backup

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One-way copying of Outlook Files

If you do a one-way sync or backup, it is quite straightforward. You just need to know where the Outlook files are stored. A typical path for Outlook files is:

C:\Users\Username\AppData\Local\Microsoft\Outlook

or, on older Windows versions:
C:\Documents and Settings\Username\Local Settings\Application Data\Microsoft\Outlook

You can synchronize all files in this folder, or just the .PST file (specify *.PST in the File Masks field). Note that the .OST files are not needed because they contain only temporaray data.

Two-way copying of Outlook Files

First you need to know that this software cannot merge different emails from two computers and generate an Outlook database that contains emails or contacts from both sources. Syncovery always treats Outlook files as a complete entity, so it can only replicate the complete state of your emails from one computer to another. This is ideal for backup purposes. Large Outlook files can also be copied on a block level to speed up the transfer.

If the destination computer contains emails that are not on the source system and you copy the Outlook file from source to destination, then the email that were only on the destination computer are lost.

This problem can be overcome by adhering to a strict policy where you always synchronize the two computers before switching to the other one and receiving emails there. If you switch computers and receive emails before synchronizing each time you switch, then you get a mixed state which this program cannot resolve.

Copying PST files while Outlook is running

On Windows XP or later, Syncovery can use Volume Shadowing to copy locked files. Make sure that the software is running on the same machine where Outlook is storing its files. Volume shadowing does not work over the network.

The post How to do Outlook Synchronization or Backup appeared first on Syncovery.

How can I make sure the scheduler starts automatically?

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Method 1 (using the Background Scheduler – recommended)

The background scheduler is configured to start automatically when you save a profile that uses a schedule. You can also check the Auto-Start option on the “Tools and Settings” menu from the Scheduler tab sheet.

Method 2 (using the Syncovery Service – Windows only)

The main advantage of the Syncovery Service is that it runs even when no user is logged on. However, it is more difficult to set up and since it runs as an invisible service, it is less intuitive. For example, it can’t prompt the user in case an FTP password has changed, or when there is a SmartTracking conflict.

Using the service can fix some “Access Denied” problems because it normally runs with more privileges than the main program GUI.

You will find more information on the service here.

The post How can I make sure the scheduler starts automatically? appeared first on Syncovery.

Can I decrypt files encrypted by Syncovery with other tools?

Creating Profile Groups

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You can create profile groups by naming your profiles as shown in this example:

Backup Home
Backup Office
Backup Music

This will create the group “Backup” containing these three profiles because the first word in the profile names is identical.

Then you can easily select them or choose them with checkmarks (Windows only) and start them all at once.

Be sure to check out the right-click menu that you get in the Profile Overview. It contains options to start the profiles in various ways, such as:

  • Run in Attended Mode
  • Run in Unattended Mode
  • Run in Background

The post Creating Profile Groups appeared first on Syncovery.

Upgrading

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You can update or upgrade Syncovery by installing the latest version from our site. Older versions do not have to be uninstalled – you can simply install the new version over the old one.

You can also use Help->Check For Update inside the program to check if a newer version is available.

To upgrade from Super Flexible File Synchronizer, also simply install the new version. It will automatically ask you if you want to migrate your profiles and settings from the previous product. If this question does not appear, you can choose “Migration from V5…” from the File menu inside Syncovery (in Advanced Mode).

Syncovery version 6 uses different registration codes from previous versions of the product. To get your upgrade, please go to http://syncovery.com/upgrade/.

In some cases, the Windows installer may require a reboot. If you must avoid a reboot, make sure that the application is closed before installing the update, and stop all jobs and stop the scheduler. Right-click the tray icon and choose Quit. Use Task Manager to make sure that no Syncovery, SuperFlexible or ExtremeSync processes are running.

The post Upgrading appeared first on Syncovery.

Mountain Lion Compatibility

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A Mountain Lion compatible update of Syncovery is now available. The version number must be 6.03 or higher.

To be able to continue using your old configuration and profiles, please use at least version 6.04 or higher.

The migration wizard should appear automatically, or you can invoke it via the File menu. You can also manually import config files via the File menu.

Since version 6.04, no special action is required any more to migrate your settings.

The post Mountain Lion Compatibility appeared first on Syncovery.


Amazon Glacier Backup

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Since version 6.20, Syncovery can upload files to Amazon Glacier. To set up Glacier as the destination, click on the Internet button for the right-hand side and choose Glacier as the Internet Protocol.

Amazon Glacier is intended for long term archiving and backup with the expectation that most operations are uploads and not downloads. Downloads should be a rare exception, since they can be extremely slow. To download a file, Syncovery needs to initiate a job with Amazon Glacier, and even with small files, it takes at least three hours for Amazon Glacier to retrieve the item. The same is true for file listings. Therefore, Glacier cannot be used for two-way synchronizations. It is intended only for backing up and archiving.

Please be aware that there is a download fee from Amazon if you download more than 5% of your data per month (or something like that). It seems that in some special cases, the download fee can be extreme. If you intend to make a full backup and restore for testing, please read the fee schedule closely, and also read articles such as this one:
Is There a Landmine Hidden in Amazon’s Glacier?


Two methods to use Glacier
  • Choose S3 inside our software, and use a lifecycle rule in S3 to move files to Glacier to reduce costs. See the Amazon Web Services Blog
  • Choose Glacier directly in our software. The rest of this article describes this method.

Because there is no quick way to get a file listing from Glacier, Syncovery maintains a local database with the information of all the files on Glacier. This database is automatically maintained and it is independent from the checkmark “Cache Destination File List”. Therefore, with Glacier, there is no need to use the caching option. The local databases used for Glacier are separate for each vault, but shared among all profiles. When you create a new profile that accesses an existing vault, it will alraedy know the vault contents, if the vault has been used on the same machine.

Glacier also cannot rename items which have been uploaded. When you rename or move files on the local side, they have to be uploaded again.

In version 6.20, the download process is still inefficient if you need to download many files. It will initiate the download job for each file and wait for it to complete, then download the file, and then proceed to the next file. You can specify a number of files to copy in parallel in this fashion (on the Files tab sheet), but the limit is 30. So, you can download up to 30 files in 3 to 5 hours, but downloading 300 files will take 30 to 50 hours. This limitation will be removed in a future update.

In light of this, if there is a chance you will need a complete restore, it may make sense to use “Zip Packages” with many files per zip archive, instead of uploading individual files.

This information will be updated as support for Glacier is optimized and more experiences are made with Amazon’s new service.

The post Amazon Glacier Backup appeared first on Syncovery.

FTP over HTTP Proxy or SOCKS

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One of the new features in Syncovery version 6 is the ability to connect to an FTP server via an HTTP Proxy as well as SOCKS. This feature is somewhat hidden in the software, so here’s how to find it.

If you are using the FTP protocol, then on the Internet/FTP dialog, change the FTP library to 2. Then on the Proxy tab sheet, you will see the option to use an HTTP Proxy or to use SOCKS to connect.

If you are using SSH/SFTP, Web Tunneling and SOCKS is also supported via the Proxy tab sheet. In that case, use library 1 (SFTP).

The post FTP over HTTP Proxy or SOCKS appeared first on Syncovery.

How to deal with changing USB drive letters easily

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A lot of customers ask how they can define a job so that it always copies to or from a USB drive, even if that drive’s letter changes. For example, on one day, your external hard drive might be drive F: and on another day, Windows changes it to drive G:.

The solution is to change the “Base Path” for the external drive in the profile. Instead of the drive letter, type the volume label (volume name). For example, if your drive is named MyUSBDrive, then you would type MyUSBDrive:\FolderA instead of F:\FolderA.

The post How to deal with changing USB drive letters easily appeared first on Syncovery.

System Requirements

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Syncovery runs on:

Windows
All versions of Windows since Windows 2000 are fully supported. It runs on both 32-bit and 64-bit operating systems. The software itself is mostly 32-bit code, but includes some 64-bit code to enable Volume Shadowing on 64-bit Windows.

Macintosh
Syncovery runs on all Intel Macs, and on all Mac OS X versions since 10.4 “Tiger” up to including the latest version (currently 10.9 “Mavericks”).

To install it, you may need to go to the Mac OS System Preferences, Security & Privacy, and specify that you want to allow apps downloaded from: Anywhere.

An older version 5.73 is also available if you need to run it on older PowerPC Macs. This version also requires at least Mac OS 10.4 “Tiger”.

Linux
A version of Super Flexible File Synchronizer is available for Linux. It may or may not run on your Linux distribution. See the Linux download page for more details.

The post System Requirements appeared first on Syncovery.

Copying NTFS File Security (Permissions)

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Syncovery can copy NTFS security along with files.

On the tab sheet Special in the profiles, you will find a checkmark called “Process Security and Shares”. On the dialog that pops up, you need at least three checkmarks on the left-hand side (Copy Owner/Group/Permissions).

In addition, the program needs to be running “As Administrator”. To ensure it runs as admin, you need to right-click its icon and choose
“Run As Administrator”, unless you have Windows versions older than Vista, or you have disabled UAC.

If using the scheduler, it probably needs to run as a service. Please see
Installing the scheduler as a service

The post Copying NTFS File Security (Permissions) appeared first on Syncovery.

Keeping 5-7 Full Backup Copies of Your Data in Separate Folders

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There are different ways to keep several versions of your files on your backup storage. Firstly, in the profile under Versioning, you can specify to keep a number of
older versions for each file. Each file will be versioned independently, and the Restore Wizard can restore your newest data, or restore according to a specified target date in the past.

However, some customers prefer to have 5 to 7 complete and independent copies of their data. To achieve this, you can use the variable $WEEKDAY in the destination path. In that case, you would not use anything from the Versioning tab sheet.

This will keep seven days of complete folder copies, if the profile runs on every day of the week. It will cause your backup folders to be named Monday, Tuesday, Wednesday, etc. and the next week’s backup is simply going to re-use the same folder from the week before.

For example, your destination path could be like this:
D:\Daily Backups\$WEEKDAY

Use Exact Mirror Mode to make sure that the backup is always identical even though the folder is re-used. Under Safety->Unattende Mode, allow file deletions as well as overwriting newer files with older ones (which will hardly ever be necessary, but should be chosen).

See also: Variables to use in your sync paths

The post Keeping 5-7 Full Backup Copies of Your Data in Separate Folders appeared first on Syncovery.

Confirmations missing, deletions disabled and similar warnings

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When a job runs in unattended mode, there can be some conditions which have to be confirmed when the profile is configured. For example, file deletions have to be confirmed specially, in addition to configuring the sync operating mode to include deletions.

To give the confirmations, please edit your profile in Advanced Mode, go to the Safety section at the bottom and choose the tab sheet “Unattended Mode”.

For an Exact Mirror profile, you would usually make sure that the top four checkmarks are chosen and that the last one is not chosen (Special Safety Checks). The first four checkmarks allow things like replacing files and deleting files. The last checkmark would impose additional safety checks which can prevent file deletions, so you’ll want to remove that checkmark.

In addition, you should specify a percentage of files which may be deleted during a profile run. You should not set this to 100% unless you expect that nearly all files are regularly going to be deleted. This is a safety percentage. If more files than allowed need to be deleted, the program realizes that something is wrong and disables the deletions completely. This will protect you against rare error conditions like disk errors or network communication errors, which can sometimes cause empty folders to be reported on the source side. Due to the percentage limit, the program will not delete everything from the destination if suddenly the source seems to be empty, or nearly empty.

However, even if you do specify 100% for deletions, the program will never delete all files in order to protect your data. If the source side is empty, it will throw an error and refuse to delete everything from the destination. This should be a good safety measure for most use cases. Some customers, on the other hand, have use cases where deleting all files is a regular, normal requirement. These customers can disable the 100% deletion protection by adding the following line to the [Main] section of the INI file:

UnattendedDeleteAllIsOK_IfDelPercIs100=YES

(Add this only if you need to delete 100% of files in a destination folder in unattended mode!)

The post Confirmations missing, deletions disabled and similar warnings appeared first on Syncovery.


Licenses are perpetual – software updates free for two years.

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FAQ: is the Syncovery license perpetual or per year?

It is a perpetual license. There are no yearly recurring fees. You can also use the registration code again after replacing a computer, without any additional fees. When replacing a computer, simply uninstall the software and use your registration code again on the new one.

Updates and upgrades of the software are included for two years. After that, you can still use the last version you got, or if you decide to upgrade to the newer version that we may be offering, 50% of your original payment will be credited against the new order, so in most cases, the new licenses costs 50% of the regular price.

The post Licenses are perpetual – software updates free for two years. appeared first on Syncovery.

Locking the log file location

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You can specify a folder for the log files on the Program Settings dialog. However, if at any time Syncovery cannot create a log file in the folder, it will switch to a user-specific folder. Some customers have reported that the log folder location changes against their wish. To freeze the location, add the following line in the [Main] section of the INI file:

LockLogFolder=1

This article applies only to the Windows version of Syncovery.

The post Locking the log file location appeared first on File sync & backup software | Syncovery.

Creating Profile Groups

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You can create profile groups by naming your profiles as shown in this example:

Backup Home
Backup Office
Backup Music

This will create the group “Backup” containing these three profiles because the first word in the profile names is identical.

Then you can easily select them or choose them with checkmarks (Windows only) and start them all at once.

Be sure to check out the right-click menu that you get in the Profile Overview. It contains options to start the profiles in various ways, such as:

  • Run in Attended Mode
  • Run in Unattended Mode
  • Run in Background

The post Creating Profile Groups appeared first on File sync & backup software | Syncovery.

Can I decrypt files encrypted by Syncovery with other tools?

System Requirements

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This post is continuously updated.

Syncovery runs on:

Windows
All versions of Windows since Windows Vista and Windows Server 2008 are fully supported, including Windows 10 and Server 2019 and all other versions and editions of Windows that have a graphical user interface. Syncovery is available in 32-bit and 64-bit editions.

Syncovery generally also still runs on Windows XP and Server 2003, but some features may not work (especially cloud features on Server 2003). The 64-bit editions require at least Windows Vista. For older 64-bit Windows versions, please use the 32-bit edition of Syncovery.

For Windows 2000, please download Syncovery version 6 from our additional downloads page.

Macintosh
Syncovery runs on all Intel and Apple Silicon Macs, and on all macOS versions since 10.4 “Tiger” up to including the latest version. Syncovery 8 is available as a 64-bit edition which runs on the newest macOS versions (the 64-bit edition is required starting with macOS 10.15 “Catalina”). A separate version is also available for old PowerPC Macs. This version also requires at least macOS 10.4 “Tiger”.

Linux
The command line and HTML/Web GUI Edition “SyncoveryCL” is available for Linux. It should run on any recent 32-bit or 64-bit Linux distribution for Intel, ARM, AARCH64, PowerPC, PPC64 and PPC64EL processors. See the Linux download page for details. Dedicated installation packages are available for Synology and QNAP NAS devices, as well as Debian and RPM installers.

FreeBSD
The FreeBSD version is very similar to the Linux version, but only available for Intel/AMD 64-bit processors. Separate installer packages are available for FreeBSD 11 and 12, as well as a generic .tar.gz file.

The post System Requirements appeared first on File Sync & Backup Software | Syncovery.

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